Scaling performance of quantum computing hardware: CR&D

Who can apply

Your project

Your project must:

• have a grant funding request of between £1 million and £3.5 million

• last between 24 and 36 months

• start from 1 January 2027

• end by 31 December 2029

Any organisation receiving funding must carry out its project work in the UK, intend to exploit the results in the UK, and spend most of the funding within the UK.

Projects must always start on the first of the month, even if this is a non-working day. You must not start your project until your Grant Offer Letter has been approved by Innovate UK. Any delays within Project Setup may mean we need to delay your project start date.

You must only include eligible project costs in your application. See our overview of eligible project costs.

If your project’s grant funding request or duration falls outside of our eligibility criteria, you must provide justification by email to support@iuk.ukri.org at least 10 working days before the competition closes. We will then decide whether to approve your request.

If your project does not meet our criteria and you have not requested justification approval, your application will be made ineligible and it will not be sent for assessment.

Lead organisation

To lead a collaborative project your organisation must be a UK registered business of any size or a research and technology organisation (RTO).

More information on the different types of organisation can be found in our Funding rules.

If the lead organisation is an RTO it must collaborate with two businesses of any size.

Academic institutions cannot lead.

Project team

To collaborate with the lead, your organisation must be one of the following UK registered:

• business of any size

• academic institution

• charity

• not for profit

• public sector organisation

• research and technology organisation (RTO)

Each partner organisation must be invited into the Innovation Funding Service (IFS) by the lead to collaborate on a project. Once partners have accepted the invitation, they will be asked to login or to create an account in IFS. They are responsible for entering their own project costs and completing their Project Impact questions in the application.

To be an eligible collaboration, the lead and at least one other organisation must:

• apply for funding when entering their costs into the application

• include rationale for the collaboration and describe the structure in your application

• ensure any one partner does not account for more than 75% of the total eligible costs

Non-funded partners

Your project can include organisations who do not claim any funding for their work on the project. Their costs will be covered from their own resources. These can include UK, EU and other non-UK organisations. Non-UK partners are permitted to carry out project work from within their home countries and exploit the results outside the UK.

Where non-funded partners have been invited to the application on IFS, their costs will count towards the total eligible project costs.

Subcontractors

Subcontractors are allowed in this competition.

Subcontractors can be from anywhere in the UK and you must select them through your usual procurement process.

You can use subcontractors from overseas but must make the case in your application as to why you cannot use subcontractors from the UK.

You must provide a detailed rationale, evidence of the potential UK contractors you approached and the reasons why they were unable to work with you. We will not accept a cheaper cost as a sufficient reason to use an overseas subcontractor.

All subcontractor costs must be justified and appropriate to the total eligible project costs.

Number of applications

An eligible organisation can only lead on one application. Any further applications by the same organisation as lead will be made ineligible.

An eligible organisation that is leading an application can be included as a collaborator in two further applications and if not leading, can collaborate in any number of applications.

Sanctions

This competition will not fund you, or provide any financial benefit to any individual or entities directly or indirectly involved with you, which would expose Innovate UK or any direct or indirect beneficiary of funding from Innovate UK to UK Sanctions. For example, through any procurement, commercial, business development or supply chain activity with any entity as lead, partner or subcontractor related to these countries, administrations and terrorist groups.

Use of animals in research and innovation

Innovate UK expects and supports the provision and safeguarding of welfare standards for animals used in research and innovation, according to best practice and up to date guidance.

Applicants must ensure that all of the proposed work within projects, both in the UK and internationally, will comply with the UKRI guidance on the use of animals in research and innovation.

Any projects selected for funding which involve animals will be asked to provide additional information on welfare and ethical considerations, as well as compliance with any relevant legislation as part of the project start-up process. This information will be reviewed before an award is made.

Previous applications

You cannot use a previously submitted application to apply for this competition.

We will not award you funding if you have:

• failed to exploit a previously funded project

• an overdue independent accountant’s report

• failed to comply with grant terms and conditions

Innovate UK may withhold a grant payment at any time if you have any outstanding sums due to us in relation to other projects.

Subsidy control (and State aid where applicable)

This competition provides funding to enterprises using the Research, Development and Innovation Streamlined Subsidy Scheme.

The Research, Development and Innovation Streamlined Scheme can be viewed on the subsidy database here: SC10780.

This is in line with the Subsidy Control Act 2022. Further information about the Subsidy requirements can be found within the Subsidy Control Act 2022 (legislation.gov.uk).

Innovate UK is unable to award organisations that are considered to be in financial difficulty. We will conduct financial viability and eligibility tests to confirm this is not the case following the application stage.

EU State aid rules now only apply in limited circumstances. See the Windsor Framework to check if these rules apply to your organisation.

In the ‘Project details’ section of your application you will be asked questions to indicate if State Aid or Subsidy applies to your organisation.

Further Information

If you are unsure about your obligations under the Subsidy Control Act 2022 or the State aid rules, you should take independent legal advice. We are unable to advise on individual eligibility or legal obligations.

You must not do anything which could cause a breach of Subsidy Control legislation applicable in the United Kingdom.

This aims to regulate any advantage granted by a public sector body which threatens to, or distorts competition in the United Kingdom or any other country or countries.

This award is classified as a Subsidy which does not form part of your Minimal Financial Assistance or de minimis allowance.

Funding

Up to £33 million has been allocated to fund innovation projects in this competition. This is subject to us receiving a sufficient number of high quality applications. Funding will be in the form of a grant.

We reserve the right to adjust funding allocations for any of our competitions under exceptional circumstances, for example, in response to changes in policy, portfolio funding considerations, or broader government funding decisions.

Under the Research, Development and Innovation Streamlined Route rules, no more than £3 million can be awarded in the form of a grant to any one enterprise in any one competition.

If your organisation’s work on the project is commercial or economic, your funding request must not exceed the limits below. These limits apply even if your organisation normally acts non-economically but for the purpose of this project will be undertaking commercial or economic activity.

For industrial research you can get funding for your eligible project costs of:

Category 2: Industrial research projects

Funding available for your eligible project costs of:

• up to 70% if you are a micro or small organisation

• up to 60% if you are a medium sized organisation

• up to 50% if you are a large organisation

For more information on company sizes, refer to the company accounts guidance.

If you are applying for an award funded under State aid Regulations, the definitions are set out in the European Commission Recommendation of 6 May 2003.

Innovate UK may revoke our decision to provide funding without notice if government commitment for this initiative is withdrawn.

Research participation

The research organisations undertaking non-economic activity as part of the project can share up to 60% of the total eligible project costs. If your consortium contains more than one research organisation undertaking non-economic activity, this maximum is shared between them. Of that 60% you can get funding for your eligible project costs of up to:

• 100% of your eligible project costs if you are an RTO, charity, not for profit organisation, public sector organisation or research organisation

• 80% of full economic costs (FEC) if you are an academic institution

Eligibility criteria for claiming 80% of FEC funding

1. Research organisations must use the Transparent Approach to Costing (TRAC) method as the Je-S form has now been decommissioned.

2. We pay 100% of the 80% Full Economic Cost (FEC). On IFS only enter the 80% being claimed.

To find out more see our: Cost Guidance for Academics.

Your proposal

The aim of this funding is to solve critical system development challenges in hardware and associated software technologies required for universal fault tolerant quantum computing platforms.

Your project must:

• identify one or more pre-requisite capabilities and specification of a universal fault tolerant computer that your project will target

• demonstrate the feasibility and performance of hardware and the associated software solutions to satisfy scale, programmability, and application runtime requirements for the universal fault tolerant quantum computer

• validate the innovative technologies, industrial processes and hardware solution to address the capability gaps

• clearly describe the relevant performance and impact roadmap

We encourage projects that:

• demonstrate commercially viable industrial manufacturing and assembly processes to build hardware devices for the quantum computer in the UK

• co-develop the technical solution with industrial partners and full stack integrators of quantum computers in the UK

The project scope and eligibility criteria are technology agnostic with respect to qubit modality, including superconducting, trapped ion, neutral atom, photonic, spin, or other.

Your project must be directly relevant to the exploitation of second generation quantum technologies for universal fault tolerant quantum computing applications.

Second generation quantum technologies are defined as those involving the generation and coherent control of quantum states, resulting in phenomena such as superposition or entanglement. Technologies involving single photon generation and detection are considered in scope.

Portfolio approach

We want to fund a variety of projects across different technologies, technological maturities and locations We call this a portfolio approach.

Specific themes

Your project can focus on translating hardware technologies into practical products that are relevant to one or more of the following capability gaps:

• verifiable and uniform below threshold error rate across the qubit package

• scalable control, input and output channel architecture for the specified qubit package

• minimising latency and maximising throughput of the quantum syndrome processing cycle, including encode, measure, readout and decode operations for application runtime performance at scale

• modular interconnect and qubit networking for achieving critical rate and fidelity performance across the distributed qubit package

Research categories

We will fund industrial research projects as defined in the guidance on categories of research.

Projects we will not fund

We are not funding projects that:

• do not identify specific capability gaps and solutions for universal fault tolerant quantum computers

• do not focus on developing a hardware solution relevant for universal fault tolerant quantum computers

• duplicate someone else’s project scope and definition

• duplicate existing commercial agreements, including from UK Government or other international agencies

We cannot fund projects that are:

• dependent on export performance: giving a subsidy to an organisation on the condition that it exports a certain quantity of its products to another country

• dependent on domestic inputs usage: giving a subsidy to an organisation on the condition that it uses a set percentage of UK components in their product

7 July 2026

Online briefing event: register to attend

Briefing slides will be available to download from Supporting Information after the event

26 October 2026

Applicants notified

1 January 2027

Project start by

Before you start

You must read the guidance on applying for a competition on the Innovation Funding Service before you start.

Before submitting, it is the lead applicant’s responsibility to make sure:

• that all the information provided in the application is correct

• your proposal meets the eligibility and scope criteria

• all sections of the application are marked as complete

• that all partners have completed all assigned sections and accepted the terms and conditions (T&Cs)

You can reopen your application once submitted, up until the competition deadline. You must resubmit the application before the competition deadline.

What we ask you

The application is split into four sections:

1. Project details.

2. Application questions.

3. Finances.

4. Project Impact.

Accessibility and Inclusion

We welcome and encourage applications from people of all backgrounds and are committed to making our application process accessible to everyone. This includes making reasonable adjustments for people who have a disability or a long-term condition and face barriers applying to us.

You can contact us at any time to ask for guidance.

We recommend you contact us at least 15 working days before this competition’s closing date to allow us to put the most suitable support in place. The support we can provide may be limited if you contact us close to the competition deadline.

You can contact Innovate UK by email or call 0300 321 4357. Our phone lines are open from 9am to 12pm and 2pm to 5pm UK time, Monday to Friday (excluding bank holidays).

1. Project details

This section provides background for your application and is not scored.

Do not include any website addresses (URLs) in your answers.

Application team

Decide which organisations will work with you on your project and invite people from those organisations to help complete the application.

Application details

Give your project’s title, start date and duration.

Research category

Select the type of research you will undertake.

Project summary

Describe your project briefly and be clear about what makes it innovative. We use this section to assign the right experts to assess your application.

Your answer can be up to 400 words long.

Public description

Describe your project in detail and in a way that you are happy to see published. Do not include any commercially sensitive information. If we award your project funding, we will publish this description. This can happen before you start your project.

Your answer can be up to 400 words long.

Scope

Describe how your project fits the scope of the competition. If your project is not in scope, it will not be sent for assessment. We will tell you the reason why.

Your answer can be up to 400 words long.

2. Application questions

The assessors will score all your answers apart from questions 1 to 6. You will receive feedback for each scored question. Find out more about how our assessors assess and how we select applications for funding.

You must answer all questions.

You must not include any website addresses or links (URLs) in your answers. Any website addresses or URLs included, will not be viewed or opened.

Question 1. Applicant location (not scored)

You must state the name and full registered address of your organisation and any partners or subcontractors working on your project.

We are collecting this information to understand more about the geographical location of all applicants.

Question 2. Animal testing (not scored)

Will your project involve any trials with animals or animal testing?

You must select one option:

• Yes

• No

We will only support innovation projects conducted to the highest standards of animal welfare.

Further information for proposals involving animal testing is available at the UKRI Good Research Hub and NC3R’s animal welfare guidance.

Question 3. Permits and licences (not scored)

Will you have the correct permits and licences in place to carry out your project?

We are unable to fund projects which do not have the correct permits or licences in place by your project start date.

You must select one option:

• Yes

• No

• In the process of being applied for

• Not applicable

Question 4. International collaboration (not scored)

Does your proposed work involve any international collaboration or engagement?

You must provide details of any expected international collaboration or engagement. You must include a list of the names and the countries, any international project co-leads, project partners, visiting researchers, or other collaborators are based in. You must also include details of any subcontractors or service providers.

If your proposed work does not involve international collaboration or engagement, your answer must confirm this.

Question 5. Export licence (not scored)

You must indicate whether an export control license is required for this project under the academic export control guidance.

You must select one option:

• Yes

• No

Question 6. Trusted Research and Innovation (not scored)

You must explain if your proposed project work relates to UKRI’s Trusted Research and Innovation (TR&I) Principles, including:

• a list of any dual use (both military and non-military) applications to your research

• a list of the areas where your project is relevant to one or more of the 17 areas of the UK National Security and Investment (NSI) Act

• whether an export control license is required for this project under the academic export control guidance and the status of any applications

• a list of any items or substances on the UK Strategic Export Control List

If your proposed work does not relate to UKRI’s TR&I Principles, your answer must confirm this.

We may ask you to provide additional TR&I information at a later date, in line with UKRI TR&I Principles and funding terms and conditions.

Question 7. Need or challenge

What is the business need, technological challenge, or market opportunity behind your innovation?

Explain:

• the main motivation for the project

• the business need, technological challenge or market opportunity

• whether you have identified any similar innovation and its current limitations, including those close to market or in development

• any work you have already done to respond to this need, for example, if the project focuses on developing an existing capability or building a new one

• the wider economic, social, environmental, cultural or political challenges which are influential in creating the opportunity, such as incoming regulations

Your answer can be up to 1200 words long.

Question 8. Approach and innovation

What approach will you take and where will the focus of the innovation be?

Explain:

• how you will respond to the need, challenge or opportunity identified

• how you will improve on any similar innovation that you have identified

• whether the innovation will focus on existing technologies in new areas, the development of new technologies for existing areas, or a totally disruptive approach

• the freedom you have to operate

• how this project fits with your current product, service lines or offerings

• how it will make you more competitive

• the nature of the outputs you expect from the project, for example, reports, demonstrator, know-how, new process, product or service design, and how these will help you to target the need, challenge or opportunity identified

Your answer can be up to 1200 words long.

You must submit one appendix to support your answer, describing the innovation, project approach, activities and work packages. The described approach must outline well defined purpose, goals, start point or initial conditions, and key metrics to track progress and impact. It can include diagrams and charts. It must be a PDF no larger than 10MB. It can be up to six A4 pages and must be legible at 100% zoom.

Question 9. Team and resources

Who is in the project team and what are their roles?

Explain:

• the roles, skills and experience of all members of the project team that are relevant to the approach you will be taking

• the resources, equipment and facilities needed for the project and how you will access them

• the details of any vital external parties, including subcontractors, who you will need to work with to successfully carry out the project

• the current relationships between project partners and how these will change as a result of the project

• any roles you will need to recruit for

Your answer can be up to 400 words long.

You can submit one appendix, with a short summary of the main people working on the project to support your answer. It must be a PDF no larger than 10MB. It can be up to two A4 pages and must be legible at 100% zoom.

Question 10. Market awareness

What does the market or markets you are targeting look like?

Describe:

• the target markets for the project outcomes and any other potential markets, either domestic, international or both

• the size of the target markets for the project outcomes, backed up by references where available

• the structure and dynamics of the target markets, including customer segmentation, together with predicted growth rates within clear timeframes

• the target markets’ main supply or value chains and business models, and any barriers to entry that exist

• the current UK position in targeting these markets

• the size and main features of any other markets not already listed

If your project is highly innovative, where the market may be unexplored, describe or explain:

• what the market’s size might be

• how your project will try to explore the market’s potential

Your answer can be up to 400 words long.

Question 11. Outcomes and route to market

How are you going to grow your business and increase long term productivity as a result of the project?

Explain:

• your current position in the markets and supply or value chains outlined, and whether you will be extending or establishing your market position

• your target customers or end users, and the value to them, for example, why they would use or buy your product

• your route to market

• how you are going to profit from the innovation, including increased revenues or cost reduction

• how the innovation will affect your productivity and growth, in both the short and the long term

• how you will protect and exploit the outputs of the project, for example, through know-how, patenting, designs or changes to your business model

• your strategy for targeting the other markets you have identified during or after the project

If there is any research organisation activity in the project, describe:

• your plans to spread the project’s research outputs over a reasonable timescale

• how you expect to use the results generated from the project in further research activities

Your answer can be up to 400 words long.

Question 12. Wider impacts

What impact might this project have outside the project team?

Describe and, where possible, measure the economic benefits from the project such as productivity increases and import substitution, to:

• external parties

• customers

• others in the supply chain

• broader industry

• the UK economy

Describe and, where possible, measure:

• any expected impact on government priorities

• any expected environmental impacts, either positive or negative

• any expected regional impacts of the project

Describe any expected social impacts, either positive or negative, on, for example:

• quality of life

• social inclusion or exclusion

• jobs, such as safeguarding, creating, changing or displacing them

• education

• public empowerment

• health and safety

• regulations

• diversity

Your answer can be up to 400 words long.

Question 13. Project management

How will you manage your project effectively?

Your project task definitions, deliverables, milestones and objectives must:

• be clear

• be defined using SMART (specific, measurable, achievable, realistic and time-bound) criteria

Explain:

• the main work packages of your project, indicating the lead partner assigned to each and the total cost of each one

• your approach to project management, identifying any major tools and mechanisms you will use to get a successful and innovative project outcome

• the management reporting lines

• your project plan in enough detail to identify any links or dependencies between work packages or milestones

Your answer can be up to 800 words long.

You must submit a project plan or Gantt chart as an appendix to support your answer. It must be a PDF no larger than 10MB. It can be up to two A4 pages and must be legible at 100% zoom.

Question 14. Risks

What are the main risks for this project?

Explain:

• the main risks and uncertainties of the project, including the technical, commercial, managerial and environmental risks

• how you will mitigate these risks

• any project inputs that are critical to completion, such as resources, expertise, and data sets

• any output likely to be subject to regulatory requirements, certification, ethical issues and other requirements identified, and how you will manage this

Your answer can be up to 400 words long.

You must submit a risk register as an appendix to support your answer. It must be a PDF no larger than 10MB. It can be up to two A4 pages and must be legible at 100% zoom.

Question 15. Added value

How will this public funding help you to accelerate or enhance your approach to developing your project towards commercialisation? What impact would this award have on the organisations involved?

Explain:

• what advantages public funding would offer your project, for example: appeal to investors, more partners, reduced risk or a faster route to market

• the likely impact of the project outcomes on the organisations involved

• what other routes of investment or means of support you have already engaged with and why they were not suitable

• how any existing or potential investment or support will be used in conjunction with the grant funding

• what your project would look like without public funding

• how this project would change the R&D activities of all the organisations involved

Your answer can be up to 1200 words long.

Question 16. Costs and value for money

How much will the project cost and how does it represent value for money for the team and the taxpayer?

In terms of your project goals, explain:

• your total eligible project costs

• the grant you are requesting

• how each partner will finance their contributions to your project

• how this project represents value for money for you and the taxpayer

• how it compares to what you would spend your money on otherwise

• the balance of costs and grant across the project partners

• any subcontractor costs and why they are critical to your project

Your answer can be up to 1200 words long.

3. Finances

Each organisation in your project must complete their own project costs, organisation details and funding details in the application. Academic institutions must use the Transparent Approach to Costing (TRAC) method and upload to IFS to support their costs. This is a replacement to the Je-S form which has now been decommissioned.

For an overview on what costs you can claim, see our project costs guidance. Note this is general guidance, for specific guidance see the eligibility section in this competition. You can also view our application finances video.

4. Project Impact

This section is not scored but will provide background to your project.

Each partner must complete the Project Impact questions before being able to submit the application.

More information can be found in our Project Impact guidance and by viewing our Impact Management Framework video.

Innovate UK complies with the requirements of UK GDPR and the Data Protection Act 2018, and is committed to upholding data protection legislation, and protecting your information in accordance with data protection principles.

Assessment

Your application will be reviewed by three independent assessors based on the content of your application and their skills or expertise relevant to your project. All of the scores awarded will count towards the total score used to make the funding decision unless you are notified otherwise.

You can find out more about our assessment process in the General Guidance.

Your submitted application will be assessed against these criteria:

Scaling performance of quantum computing hardware CRD - Assessor guidance for applicants.pdf

Background and further information

UK Government press release March 2026: Scaling UK Quantum Computing.

Research, Development and Innovation Streamlined Scheme Information

This award is being offered under the Research, Development and Innovation Streamlined Subsidy Scheme in accordance with section 10(4) of the Subsidy Control Act 2022.

Projects funded must meet the following definition:

Category 2: Industrial research​

​The planned research or critical investigation that is aimed at the acquisition of new knowledge and skills for developing new products, processes or services. It can also be for projects that are aimed at bringing about a significant improvement in existing products, processes or services. ​

This would include digital products, processes or services, in any technology, industry or sector, including, but not limited to, digital industries and technologies, such as supercomputing, quantum technologies, blockchain technologies, artificial intelligence, cyber security, big data and cloud technologies. ​

Industrial research comprises the creation of component parts of complex systems. It may include the construction of prototypes in a laboratory environment or in an environment with simulated interfaces to existing systems as well as of pilot lines. Where necessary, this would be for the industrial research and notably for generic technology validation.​

Briefing recording and slides

Briefing recording and slides will be available to download here after the briefing event.

What happens if you receive a grant offer

If you have passed your initial assessment and have received an email with a grant offer, you will be asked to complete the project setup process on the Innovation Funding Service (IFS). Watch our video on what steps are there before a project starts.

We will ask for information that will allow us to undertake mandatory checks on your organisation and the eligibility of your costs, as well as review the documentation for your project.

You must follow the unique link embedded in your email notification. This takes you to your project's dedicated IFS Set Up portal, where we gather the information required to set up your project, for example your bank details. Watch our video on how successful applicants receive their funding.

If your application is unsuccessful

If you are unsuccessful with your application this time, you can view feedback from the assessors. This will be available to you on your IFS portal following notification.

Sometimes your application will have scored well, and you will receive positive comments from the assessors. You may be unsuccessful as your average score was not above the funding threshold or your project has not been selected under the portfolio approach if this is applied for this competition.

Find a project partner

Quantum Computing Programme B2match networking site: Registration Page.

If you want help to find a project partner, contact Innovate UK Business Connect.

Support for SMEs from Innovate UK Business Growth service

Innovate UK Business Growth helps innovation focused businesses make the best strategic choices and access the right resources, in order to grow and ultimately achieve scale.

Visit the service’s website to learn about how you might benefit as a winner.

Protecting your innovation

A Secure Innovation campaign has been developed to help founders and leaders of innovative startups protect their technology, competitive advantage, and reputation.

This was developed by UK’s National Protective Security Authority (NPSA) and the National Cyber Security Centre (NCSC).

Data sharing

This competition is jointly operated by Innovate UK and the Department for Science, Innovation and Technology (DSIT) (each an ‘agency’).

Any relevant information submitted and produced during the application process concerning your application can be shared by one agency with the other, for its individual storage, processing and use.

This means that any information given to or generated by Innovate UK in respect of your application may be passed on to DSIT and vice versa. This would include, but is not restricted to:

• the information stated on the application, including the personal details of all applicants

• scoring and feedback on the application

• information received during the management and administration of the grant, such as Monitoring Service Provider reports and Independent Accountant Reports

Innovate UK may also share any relevant information submitted and produced during the application process concerning your application with Innovate UK’s national and regional UK third parties and partners who may contact you. For more information see how we handle grant applicant and grant holder data.

Innovate UK and DSIT are directly accountable to you for their holding and processing of your information, including any personal data and confidential information. Data is held in accordance with their own policies. Accordingly, Innovate UK, Innovate UK Business Connect and DSIT will be data controllers for personal data submitted during the application.

Innovate UK’s Privacy Policy

Innovate UK Business Connect Privacy Policy

DSIT's Privacy Policy

Innovate UK complies with the requirements of UK GDPR and the Data Protection Act 2018, and is committed to upholding data protection legislation, and protecting your information in accordance with data protection principles.

The Information Commissioner’s Office also has a useful guide for organisations, which outlines the data protection principles.

Contact us

If you need more information about how to apply or you want to submit your application in Welsh, email support@iuk.ukri.org or call 0300 321 4357.

Our phone lines are open from 9am to 12pm and 2pm to 5pm UK time, Monday to Friday (excluding bank holidays).

Innovate UK or any of our partners will not tolerate abusive language in any written or verbal correspondence, applications, social media or any other form that might affect staff.